LearnEX Consulting

LearnEX Consulting

Total Quality Management

Total Quality
Management (TQM)

Achieve breakthrough improvement and cultural transformation.

Holistic TQM Implementation

Empower leaders & align teams

Practical Problem Solving

Real tools. Real results.

Zero Defect Mindset

Build defect-free, resilient systems

Total Quality Management (TQM)

TQM is a Japanese approach to organization-wide excellence. It begins with top management commitment, involves every employee, and uses structured methods like Hoshin-Kanri and PDCA to align people and processes with strategic goals.

KNOWLEDGE AREAS

Applications

Design

Development

Manufacture

Quality Assurance

Sales & Marketing

Maintenance

Human Resource

Purchase

MEASURABLE IMPACT

Core Practices We Deliver

Policy Management (Hoshin-Kanri)

Strategic alignment through structured goal deployment.

Daily Management (DM)

Sustain improvements & manage abnormalities consistently.

Customer-Focused Organization

Emphasis on customer satisfaction and value delivery.

Kaizen / PDCA (Plan–Do–Check–Act)

Continuous improvement culture built on structured cycles.

Fact-Based Decision Making

Using data, analysis, and scientific methods to guide improvement.

Alignment with Organizational Objectives

Ensuring every action supports long-term strategic goals.

EXCELLENCE THAT DELIVERS​

Our TQM Outcomes​

Let’s build your quality journey.

Empower your organization with a proven Japanese TQM approach and drive cultural excellence across every function.